آسيب شناسي نظام مديريت عملکرد واحد بازاريابي و فروش با استفاده از روش کارت امتيازي متوازن (مطالعه موردي: گروه شرکت هاي صنايع استيل البرز و هفت الماس)
  •   آرشیو : نسخه تابستان 1398 - جلد اول
  •   نوع مقاله : پژوهشی
  •   کد پذیرش : 11845
  •   موضوع : موضوعی تعریف نشده!
  • نویسنده/گان : حسین طالقانی
  •   کلید واژه : آسيب شناسي، بازاريابي و فروش، ارزيابي عملکرد، مديريت عملکرد، کارت امتيازي متوازن، BSC..
  •   مراجع :
    [1] ابن الرسول، اصغر و رضايي، محسن، (1383). کاربرد کارت امتيازي متوازن براي ارزيابي عملکرد. فصلنامه مديريت فردا، سال دوم، شماره 5، صص. 51-43.
    [2] عباس‌پور، عباس (1388). مديريت منابع انساني پيشرفته (رويکردها، فرايندها و کارکردها)، تهران: سمت.
    [3] Armstrong, M. (2009). Armstrong’s handbook of performance management : an evidence-based guide to delivering high performance, 4th ed., London and Philadelphia: Kogan Page.
    [4] Blackman, V. (2008). Strategic planning and organizational performance an investigation using the balanced scorecard in non-profit organization, Capella University Press.
    [5] Braam, J. M. and Nijssen, Edvin J. (2004). Performance Effects of using the balanced scorecard: a note on the Dutch experience, Long Range Planning, No. 37, pp. 230-235
    [6] Briscoe, D. B. and Claus, L. M. (2008). Employee performance management: policies and practices in multinational enterprises, in Performance Management Systems: A global perspective, ed P. W. Budwah and A. DeNisi, Abingdon: Routledge
    [7] Brumbach, G. B. (1988). Some ideas, issues and predictions about performance management, Public Personnel Management, winter, pp. 387–402.
    [8] Burke, W. W. and Litwin, G. H. (1992). A causal model of organizational performance and change, Journal of Management, 18(3), pp. 523-545.
    [9] Campbell, J. P., McCloy, R. A., Oppler, S. H. and Sager, C. E. (1993). A theory of performance, in Personnel Selection in Organizations, ed. N Schmitt and W. Borman, San Francisco: Jossey-Bass
    [10] Chavan, Meena, (2009). The balanced scorecard : a new challenge, Journal of Management Development, Vol. 28, No. 5, pp.393-406.
    [11] Johanson, U., Skoog, M., Blacklund, B. and Almquist, R, (2006). Balancing dilemmas of the balanced scorecard, Accounting, Auditing and Accountability Journal, Vol.19, pp. 842-857.
    [12] Kaplan, Robert S. and Norton, David P. (1996). Using the balanced scorecard as a strategic management system, Harvard Business Review, January–February, pp. 75–85.
    [13] Kaskey, Victoria L. (2008), The Balanced Scorecard: A comparative study of accounting education and experience on common measure bias and trust in a balanced scorecard, Business Education, Udini by ProQuest.
    [14] Kaplan, Robert S. and Norton, David P. (2004). Strategy Maps: converting intangible assets into tangible outcomes, Boston, MA: Harvard Business School press
    [15] Northcott D., Ma'amora T. (2012). Using the balanced scorecard to manage performance in public sector organizations: Issues and challenges, International Journal of Public Sector Management, Vol. 25, Issue:3, pp.166 – 191
  •  صفحات : 58-66
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