تاثیر مشتری‌گرایی نیروهای فروش بر وفاداری مشتری با میانجیگری کارایی و برتری خدمات
  •   آرشیو : نسخه پاییز 1398 - جلد دوم
  •   نوع مقاله : پژوهشی
  •   کد پذیرش : 11881
  • نویسنده/گان : حسین وظیفه دوست، الناز پهلوانی
  •   کلید واژه : مشتری‌گرایی، وفاداری، کارایی خدمات، بیمه ایران.
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  •  صفحات : 73-80
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