ارزیابی میزان آمادگی بانک های خصوصی کشور جهت استقرار سیستم مدیریت ارتباط با مشتری

•   آرشیو : نسخه بهار 1399 - جلد دوم
•   نوع مقاله : پژوهشی
•   کد پذیرش : 11901
•   موضوع : مدیریت اجرایی
• نویسنده/گان : اشکان عیوق، علیرضا موتمنی، مجید درویش
•   کلید واژه : آمادگی سازمانی، مدیریت ارتباط با مشتری، فرآیند.
•   مراجع :
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