-
آرشیو :
نسخه پاییز 1403
-
کد پذیرش :
12236
-
موضوع :
سایر شاخه های مدیریت
-
نویسنده/گان :
| دکتر عبدالقادر تکه ئی، علی صادقی، سارا طاطاری
-
زبان :
فارسی
-
نوع مقاله :
پژوهشی
-
چکیده مقاله به فارسی :
پژوهش حاضر با هدف شناخت رابطه بین دانش، عواطف و روابط کارکنان با عملکردشغلی انجام شد؛ این تحقیق از نظرماهیت، توصیفی- پیمایشی واز نوع همبستگی و از لحاظ هدف کاربردی است. جامعه آماری این تحقیق شامل کارکنان دانشگاه فنی و حرفه ای استان گلستان به تعداد ۱۸۰ نفر می باشد؛ با توجه به این جامعه آماری، تعداد ۱۱۸ نفر به عنوان نمونه آماری به روش نمونهگیری غیر احتمالی و در دسترس انتخاب شد. در پژوهش حاضر برای سنجش متغیرهای پژوهش از پرسشنامه استفاده شد. محقق؛ دادههای به دست آمده از پرسش نامه را پس از استخراج و طبقه بندی از طریق نرم افزار Spss مورد تجزیه تحلیل قرار داده است. نتایج نشان داد که بین عواطف کارکنان و عملکرد شغلی رابطه معناداری وجود دارد. بین روابط کارکنان و عملکرد شغلی رابطه معناداری وجود دارد. بین دانش کارکنان و عملکرد شغلی رابطه معناداری وجود دارد.
-
لیست منابع :
1) لطیفی، الهام.(1397). بررسی روابط کارکنان در سازمان.کنفرانس ملی اندیشههای نوین و خلاق در مدیریت،حسابداری مطالعات حقوقی و اجتماعی،تهران.
2) .Borman, W. C. (2004). The concept of organizational citizenship. Current Directions in Psycho-logical Science, 13 (6), 238–241.
3) Abdullahi, M. S., Raman, K., Solarin, S. A., & Adeiza, A. (2023). Employee engagement as a mediating variable on the relationship between employee relation practice and employee performance in a developing economy. Journal of Applied Research in Higher Education, 15(1), 83-97.
4) Abdullahi, M.S., Raman, K. and Solarin, S.A. (2021), “Effect of organizational culture on employee performance: a mediating role of employee engagement in Malaysia educational sector”, International Journal of Supply and Operations Management, Vol. 8 No. 3, pp. 232-246.
5) Abu Zayyad, H. M., Obeidat, Z. M., Alshurideh, M. T., Abuhashesh, M., Maqableh, M., & Masa’deh, R. E. (2021). Corporate social responsibility and patronage intentions: The mediating effect of brand credibility. Journal of Marketing Communications, 27(5), 510-533.
6) Ajayi, O.M., Odusanya, K., Morton, S. (2017). Stimulating employee ambidexterity and employee engagement in SMEs. Management Decision.
7) Al-Duhaish, A., Alshurideh, M., Al-Zu’bi, Z., 2014. The impact of the basic reference group usage on the purchasing decision of clothes (A field study of Saudi youth in Riyadh city). Dirasat: Adm. 41 (2), 205–221.
8) Alshurideh, 2017. A theoretical perspective of contract and contractual customer-supplier relationship in the mobile phone service sector. Int. J. Bus. Manag. 12 (7), 201–210.
9) Altamony, H., Alshurideh, M., Obeidat, B. (2012). Information systems for competitive advantage: Implementation of an organisational strategic management process.
10) Consoli. Domenico, (2010), A New Conceptof Marketing: The Emotional Marketing , Journal of Bussiness Research, 58, p302.
11) de Bem Machado, A., Secinaro, S., Calandra, D., & Lanzalonga, F. (2022). Knowledge management and digital transformation for Industry 4.0: a structured literature review. Knowledge Management Research & Practice, 20(2), 320-338.
12) Edwards, J. S. (2022). Where knowledge management and information management meet: Research directions. International Journal of Information Management, 63, 102458.
13) Greiner, M. E., Böhmann, T., & Krcmar, H. (2007). A strategy for knowledge management. Journal of knowledge management, 11(6), 3-15
14) Hartati, T. (2020), “The role of human relations in increasing employee performance”, Budapest International Research and Critics Institute-Journal (BIRCI-Journal), Vol. 3 No. 1, pp. 127-133.
15) Hatmaker, D. M., & Hassan, S. (2023). When do women receive managerial support? The effects of gender congruence and the manager-employee relationship. Public Management Review, 25(1), 22-41
16) Hou J. (2009). The Study on Psychological Capital Development of Intrapreneurial Team. International Journal of Psychological Studies; 1(2): 35-40.
17) Jarrold W. L, (2004), Towards a theoryof affective mind: computationally modeling thegenerativity of goalappraisal,Taylor&Francis,18, p20.
18) Lopes, S., Dias, P. C., Sabino, A., Cesário, F., & Peixoto, R. (2022). Investigating the impact of employee relationships on their happiness at work Employee Relations: The International Journal, 45(1), 257-274
19) Motowidlo, J. S. (2003). Job Performance, Handbook of Psychology. Industrial and Organizational Psychology, 2, 39-55.
20) Obeidat, Z., Alshurideh, M., Al Dweeri., R., Masa’deh, R. (n.d.). The Influence of Online Revenge acts on consumers psychological and emotional states: Does Revenge Taste Sweet?33 . IBIMA Conference Proceedings - 10–11 April 2019, Granada, Spain.
21) Pahuja, S., Chowdary, K.M. and Mittal, S. (2021), “Employee relations as a tool of strategic competitive environment”, in Critical Issues on Changing Dynamics in Employee Relations and Workforce Diversity, IGI Global, Hershey, Pennsylvania, pp. 45-63.
22) Ramlall, S., 2004. A review of employee motivation theories and their implications for employee retention within organizations. J. Am. Acad. Bus. 5 (1/2), 52–63.
23) Rothmann, S., Scholtz, P. E., Rothmann, J. C., Fourie, M. (2002). The Relationship Between Individual Variables and Work-Related Outcomes. InternationalCouncil for Small Business, 47th World Conference, San Juan, Puerto Rico
24) Slatten, T. (2009). “The effect of managerial practice on employee-perceived service quality, the role of emotional satisfaction”, Managing Service Quality, 19 (4), 433.
25) Spector, P. (2006). Industerial and Organizational Psychology. New York: John Wiley & Sons, Inc.
26) Suliman, A. M. T. (2007). Links between justice, satisfaction and performance in the workplace: a survey in the UAE and Arabic context.Journal of Management Development, 26(4), 294-311.
27) Tahmasebi, R. and Babashahi, J. (2021), “A framework for employee relationship management in public organizations case study: Tondgooyan oil refining company”, Organizational Resources Management Researchs, Vol. 10 No. 4, pp. 127-146.
28) Vineet, T., Sinha, S. and Bajaj, R. (2013), “Employee relationship management: an effective means to develop Public Sectors”, Journal Search and Research, Vol. 4 No. 3, pp. 21-27.
29) Wong, A. (2004). “The role of emotional satisfaction in service encounters”, Managing Service Quality, 14 (5), 367.
Yu, Y. T. & Dean, A. (2001), “The contribution of emotional satisfaction to consumer loyalty”, International Journal of Service Industry Management, 12 (3), 238.
-
کلمات کلیدی به فارسی :
عواطف، روابط، دانش کارکنان، عملکرد شغلی، دانشگاه فنی و حرفهای استان گلستان.
-
چکیده مقاله به انگلیسی :
The current research was conducted with the aim of knowing the relationship between employees' knowledge, emotions and relationships with job performance; This research is descriptive-survey and correlational in nature and practical in terms of purpose. The statistical population of this research includes 180 employees of Technical and Vocational University of Golestan province; According to this statistical population, the number of 118 people was selected as a statistical sample by non-probability and available sampling method. In the present study, a questionnaire was used to measure the research variables. research fellow; The data obtained from the questionnaire has been analyzed after extraction and classification through Spss software. The results showed that there is a significant relationship between employees' emotions and job performance. There is a significant relationship between employee relations and job performance. There is a significant relationship between employee knowledge and job performance.
-
کلمات کلیدی به انگلیسی :
emotions; Relations, employee knowledge, job performance, Golestan Technical and Vocational University.
- صفحات : 80-90
-
دانلود فایل
( 760.09 KB )